The fine print
Terms & Conditions
The simple, fair rules that keep every visit to Haircutter in the Meadow running smoothly. Last updated October 2026.
- Appointments
Appointments can be made online through our booking system or by phone. Your appointment time is reserved exclusively for you, so we ask that you arrive a few minutes early to settle in.
If you arrive more than 15 minutes late, we may need to shorten your service or reschedule it so that later guests are not kept waiting.
- Cancellations and changes
We understand plans change. If you need to cancel or move your appointment, please let us know at least 24 hours in advance by calling us.
Cancellations made with less than 24 hours' notice, or missed appointments, may require a deposit or a fee before future bookings can be confirmed. Repeated no-shows may mean we can no longer reserve time for you.
- Pricing and payment
Prices listed on our services page reflect our current menu and may change from time to time. The price confirmed at your appointment is the price you will pay.
Chemical services such as color, highlights, keratin and Japanese straightening are quoted based on hair length, thickness and history. We will confirm the exact price with you before the service begins.
We accept cash and all major credit and debit cards. Payment is due in full at the end of your visit.
- Service results
Every guest's hair is different. Your stylist will advise what is realistically achievable based on your hair's condition, history and previous treatments.
If you are unhappy with the result of a service, please contact us within 7 days and we will work with you to make it right — at our discretion this may include an adjustment or a redo appointment.
We cannot be responsible for the outcome of at-home treatments, third-party products, or services performed by other salons.
- Patch tests and allergies
A patch test is required at least 48 hours before your first color service with us, and again after a long break between color appointments. This protects you from potential allergic reactions.
Please tell your stylist about any allergies, sensitivities, or scalp and skin conditions before your service. We may decline a service where we believe it could harm you.
- Children and guests
Children are always welcome at our family salon. For safety, children must be supervised at all times unless they are receiving a service.
Out of consideration for everyone, we ask that phone calls be taken outside the styling area.
- Personal belongings
Please keep valuables with you during your visit. We cannot accept responsibility for lost or damaged personal property brought into the salon.
- SMS Marketing Terms & Conditions
Agreement
Rockstar Follicles LLC and its affiliates (“We” or “Us”) are offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these SMS Marketing Terms and Conditions (the “Terms”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions. PLEASE READ THESE TERMS CAREFULLY, AS THEY CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND US.
User opt in
Program allows users to receive SMS/MMS mobile messages or other marketing and informational communications by opting into the Program, such as through online or application-based enrollment forms or by texting a keyword to one of our phone numbers (such as a traditional 10-digit phone number or a toll-free number) or “short codes” (a 5 or 6-digit number that We use to exchange SMS/MMS with you), to which you may need to respond to confirm your opt-in.
Regardless of the opt-in method you used to join the Program, you agree that these Terms apply to your participation in the Program. By participating in the Program, you agree to receive text messages, including automated text messages, at the phone number associated with your opt-in, and you understand that consent to these terms is not required to make any purchase from Us. While you consent to receive messages and calls sent using an autodialer, this shall not be interpreted to suggest or imply that any of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”), and you and We agree that the system we use to send Our messages is not an ATDS.
User opt out
If you do not wish to continue participating in the Program or no longer agree to these Terms, you agree to reply STOP, UNSUBSCRIBE, REMOVE, CANCEL, END, QUIT, OPT OUT or ARRET to any mobile message from Us to opt out of the Program. You may receive one additional mobile message confirming your decision to opt out. You understand and agree that these opt-out options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.
Support instructions
For support regarding the Program, text “HELP” in reply to the message you received from Us, or send Us an email at sep8man@hotmail.com. For further opt-out support, please contact our SMS platform provider, SlickText, at support@slicktext.com.
Cost and frequency
Although We do not charge you for our messages, message and data rates may apply from your wireless carrier. The Program involves recurring mobile messages, which may vary in frequency based on, among other factors, your level of interaction with Us.
MMS disclosure
The Program will attempt to send SMS MTs (terminating messages) if your mobile device does not support MMS messaging.
Our disclaimer of warranty
The Program is offered on an “as-is” basis and may not be always available in all areas and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Carriers are not liable for delayed or undelivered mobile messages.
Participant requirements
You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.
SMS privacy policy
Read our SMS Privacy PolicyOur SMS Privacy Policy explains what information we collect when you join the Program, how we use and share it, how long we keep it, and the privacy rights you can exercise.
- Changes to these terms
We may update these terms from time to time. The latest version is always available on this page. Continuing to use our services after an update means you accept the current terms.
- Questions
If you have any questions about these terms, please call us at (201) 863-3900 or email sep8man@hotmail.com.